Program on Use of Social Media by Banks
Friday, July 25, 2014
Salcette, Taj Lands End, Bandra (West), Mumbai. 9:15 AM - 5:45 PM
Facebook, the world's largest social network has crossed 100 million users in India. Twitter, Google+, LinkedIn, Instagram, Blogspot, Pinterest, and many more social media network are increasingly becoming the preferred communication mode for customers. What are the implications of this emerging trend for banks in India? How can banks prepare and embrace the use of social media to enhance their brand and improve customer engagement?
Executive Directors / General Managers / Head of Retail Banking / Head of Customer Service / Head of Marketing / Head of IT / Head of Digital Channels / Head of Corporate Communications & PR from banks.
View Program Description
Presentation / Reading Material