Event Details

Financial Inclusion: New Opportunities for the Financial Sector

Learning, Business Strategy

Wednesday, September 02, 2015
Salcette, Taj Lands End, Bandra (West), Mumbai

In India we have seen exclusion from financial services in terms of income (lower income households do not get fair opportunity to avail financial products), geography (parts of India like North-East, Eastern states, rural areas have seen much lower access than other affluent parts of the country), and vocation (small farmers, self-employed individuals and small enterprises find it difficult to establish their credentials to avail of financial services). The objective of the conference is to share and ideate on the new emerging opportunities to reach out to hitherto excluded segments with innovations in access, awareness and product design. Regulation has been playing an encouraging role by a slew of initiatives to improve the eco-system for universal inclusion. How can all this be translated into action with measurable impact, how can technology be leveraged to make it sustainable for banks and convenient for customers, how mutually beneficial partnerships can be forged between various existing and new players in the eco-system, and what parameters of measurement should be used by regulator and policy makers?

Program Co-ordinators
Smita Aggarwal
Senior Program Director

Nidhi Prabhu
Program Officer

Senior officials from banks, Micro-Finance Institutions, NBFCs, Business Correspondent Companies, ATM companies, Mobile operators and other players associated with the financial sector ecosystem across the industry.

View Program Description View Schedule

2nd September 2015

9:00 - 9:15 AM

Welcome and Introduction

G Gopalakrishna
Director, CAFRAL

9:15 – 9:45 AM

Emerging Opportunities in MSME Financing 

Dr. Kshatrapati Shivaji, IAS  
Chairman and Managing Director, Small Industries Development Bank of India

9:45 – 11:00 AM

Access to Credit by the Untapped Segments 

U S Paliwal  
Executive Director, Reserve Bank of India

Sushil Muhnot
Chairman and Managing Director, Bank of Maharashtra

Rajeev Ahuja
Head – Strategy, Retail, Financial Inclusion and Transaction Banking, RBL Bank

K Manohara Raj
Executive Vice President and Business Head, Sustainable Livelyhood Initiative, HDFC Bank

11:00 – 11:15 AM

Tea Break

11:15 AM – 11:45 PM

Survey Finding Presentation 
CAFRAL and Intellecap

11:45 – 1:15 PM

Enhancing Usage of Liabilities, Payments, Pension and other Products

Dr. Alok Pande
Director, Financial Inclusion, Department of Financial Services, Ministry of Finance, Government of India

Kishor Piraji Kharat
Managing Director and Chief Executive Officer, IDBI Bank

B K Srivastav
Executive Director, Corporation Bank

Kabir Kumar
Lead, Digital Finance Plus Initiative, CGAP

1:15 – 2:00 PM


2:00 – 3:30 PM

Leveraging Technology to Reach New Category of Customers

Dr. A S Ramasastri 
Director, Institute for Development and Research in Banking Technology

Rajesh Bansal
General Manager, Reserve Bank of India

Lowell Campbell 
Global Product Specialist, Digital Financial, Services & Alternate Delivery, International Finance Corporation

Amit Kumar  
Principal, Boston Consulting Group, India

3.30 – 3.45 PM

Tea Break

3:45 – 5:15 PM

Customer Protection and Financial Literacy to Support Financial Inclusion

Usha Thorat
Former Deputy Governor, Reserve Bank of India

Esteban A Altschul 
Chief Operating Officer, ACCION

Chetna Sinha 
Founder and Chairperson, Mann Deshi Mahila Sahakari Bank


5:15 – 5:30 PM


Smita Aggarwal
Senior Program Director, CAFRAL


Legends: Edited Transcript of Speech Presentation


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