Background: Non-Banking Financial Companies (NBFCs) play an indispensable role in India’s financial sector by driving credit penetration to segments often overlooked by traditional players and enabling financial inclusion. NBFCs opeRead More

Background: The financial sector is undergoing a rapid transformation driven by digitalisation evolving customer expectations and growing interconnectedness. Concurrently the regulatory and supervisory landscape has become more challenging Read More

Background: The digital transformation in the Indian Financial sector has led to massive innovation in products and services being offered. As the DPDP Act has come into force financial institutions must build privacy into their processes pRead More

Background: A comprehensive KYC-AML framework is a bulwark to prevent the financial system from being used for money laundering and other unlawful activities. Payment Aggregators (PAs) must adhere to strict KYC/AML/CFT framework which are stricRead More

Background: In a service-oriented industry like BFSI no service is deemed complete unless it is accompanied by complete satisfaction of the customers who avail the service. The regulatory focus had always centered around on the quality of custRead More