Program on Digital Transformation in Banking: A 360 Degree View

Learning Event,
Monday, June 17, 2019 to Tuesday, June 18, 2019
Sofitel, BKC, Mumbai
This Program is designed for the Senior Officers ( DGM and above) overseeing and handling policy initiatives in and implementation of digitalisation of financial services/ banking products and processes , information technology, cyber security and related HR initiatives at banks , NBFCs, Mutual Funds & Insurance Companies. This will be particularly, useful for the senior officers at training establishments.

Objective of the Program

The objective of the program is to provide the participants with a 360-degree view of what digital banking or digital financial services is. Participants will develop good understanding of strategic, risk, technological and other operational aspects of digital banking particularly mindful of the fact that digitalization of financial services is set to be quite extensive in near future. Participants will explore the reasons why some banks are catching up fast in the area of digitalization while many are lagging behind. It will provide the participants with policy and practical inputs to equip them well for implementation of digitalisation program. 

The Program will particularly deal with the following issues/topics

      Digitalization of Banking: Challenges in Adopting and Implementing Digitalization.

      Dimensions of Digitalization: Strategy, Architecture, Governance and Risk

      Customer - centricity in Banking and Digitalization of Banking

      Optimal Digitalization: Mix of Digital and Physical - Old and New Technologies - Costs & Benefits - Alternatives & Choices

      Design Thinking & User Experience Designs in Digitalization

      Product, Process and Outlet Digitalization: Customization and Efficiency

      Digitization and Backend Analytics - Big Data - Case Study

      Digital Retail and MSME Lending: New Frontiers

      Digital Bank and Digital Outlets : Planning and Executing Digital Transformation - Case Studies

Program Highlights

      This is an experiential program that would cover both macro and micro aspects of digitalization translating into a 360 degree view of digitalisation of financial services

    It will drill down to practical levels such as building the backbone of a digitally driven Bank/Financial Institutions and designing/delivering digital products / processes

      It will share live case studies of leading banks and other financial institutions including fintechs

      Participants will listen to interact and with eminent speakers/practitioners from the Reserve Bank of India, NPCI, banks, academia, Fintechs, Consulting firms, NBFCs etc.



Program Description
Address N/A Timing 09:00 AM

Photo Gallery

  • Group Photo
  • Mrutyunjay Mahapatra, MD & CEO, Syndicate Bank
  • Pramod Kumar Panda, Senior Program Director, CAFRAL
  • Program Participants
  • Program Participants
  • Sujit Sodhi, Oracle India Pvt Ltd
  • Program Participants
  • Dhruv Singhal, Amazon
  • Akhil Handa
  • Sujatha Mohan, RBL Bank
  • Mohan Bhatia, Wipro Technologies
  • Deepak Sharma, Kotak Mahindra Bank
  • Rajesh Kumar, HDFC Bank
  • Pramod Kumar Panda, Senior Program Director, CAFRAL
  • Sanket R. Dhurandhar
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